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Not just any holiday card or gift…

Not just any holiday card or gift…

This holiday season instead of simply sending a card, box of chocolates, or caramel popcorn, how about trying something different and...

The Key to Keywords

The Key to Keywords

Although the world of search engine optimization (SEO) is constantly changing, there are a few things you can do that...

When should a small business spend money on marketing?

When should a small business spend money on marketing?

I had a wonderful visit this morning with some leaders at a local non-profit.  They are wanting to figure out their...

Let’s Go Shopping

Years ago, to put myself through college as an undergrad, I worked in retail.  One of our monthly duties was to...

Who’s on the phone?

Who’s on the phone?

Keeping to my customer service topic, I’d like to suggest a few ideas for starting off on the right foot....

I’m not the only one…

You might remember my last blog “Pricing Wars” focused on customer service. As, you see below, I’m not the only...

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