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Shhhh…Top 3 Things Business Owners Should Listen To

Shhhh…Top 3 Things Business Owners Should Listen To

Lots of words.  Written words, spoken words, recorded words.  Everyone is talking, but who is really listening? In business we...

Let’s Go Shopping

Let’s Go Shopping

Years ago, to put myself through college as an undergrad, I worked in retail.  One of our monthly duties was to...

Who’s on the phone?

Who’s on the phone?

Keeping to my customer service topic, I’d like to suggest a few ideas for starting off on the right foot....

I’m not the only one…

I’m not the only one…

You might remember my last blog “Pricing Wars” focused on customer service. As, you see below, I’m not the only...

Pricing Wars

Pricing Wars

It’s easy to get caught up in them… You see it a lot in retail.  And, for the consumer it...