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Customer Service Louisville KY

3 Easy Customer Service Tactics to Help Your Small Business Stand Out

In today’s on-line, connected world it’s easy for companies to let customer interactions become overly automated and impersonal. We have...

Marketing for Small Businesses

Increasing Your Small Business Sales with Targeted Messaging

If you are a small business owner, you may not have the funds to invest in a lot of advertising...

Keeping Your Newsletter From Being Tagged As Spam

In talking with peers, I’ve realized that small business owners might not know the laws surrounding emailing newsletters and promotional...

7 Website Update Tips for Small Business Owners

7 Website Update Tips for Small Business Owners

When creating your business’ initial website, I always recommend hiring a professional web designer.  You can easily find consultants or...

Your Small Business’ Biggest Brand Asset…

Your Small Business’ Biggest Brand Asset…

For those of you who know me, I’m all about branding.  My masters thesis was about non-profit branding — many...