We see them every day, those annoying headlines that work too hard to draw you in… enticing you to read an article or view a… Read More »5 Tips to Keep Your Social Media & Blog Headlines From Seeming Like Clickbait…
For those of you who know me, I’m all about branding. My masters thesis was about non-profit branding — many years before non-profits embraced traditional… Read More »Your Small Business’ Biggest Brand Asset…
In today’s on-line, connected world it’s easy for companies to let customer interactions become overly automated and impersonal. We have all experienced poor response time… Read More »3 Easy Customer Service Tactics to Help Your Small Business Stand Out